The Toyota Highlander has been a staple in the mid-size SUV market for decades, renowned for its spacious interior, smooth ride, and versatility. However, the most critical aspect for any potential buyer is the reliability of the vehicle. In this article, we will delve into the world of the Toyota Highlander, exploring its reliability, performance, and what current and past owners have to say about their experiences. By the end of this comprehensive review, you will have a clear understanding of whether the Toyota Highlander is the right choice for you.
Introduction to the Toyota Highlander
The Toyota Highlander, first introduced in 2000, was designed to fill the gap between the compact RAV4 and the full-size Sequoia, offering a mid-size SUV that could cater to families and individuals alike. Over the years, the Highlander has undergone several generational changes, with each iteration bringing improvements in design, technology, and reliability. The current fourth generation, introduced in 2020, boasts a bold new look, enhanced safety features, and a more powerful engine option.
Reliability and Durability
Reliability is a hallmark of Toyota vehicles, and the Highlander is no exception. Toyota’s reputation for building durable cars that can withstand the test of time and mileage is well-documented. But what do the numbers say? According to various reliability and satisfaction surveys, including those conducted by Consumer Reports and J.D. Power, the Toyota Highlander consistently ranks high in its class. These surveys collect data from thousands of vehicle owners, providing insights into real-world reliability issues, satisfaction with the vehicle, and the frequency of repairs.
Consumer Reports Reliability Survey
The annual Consumer Reports reliability survey is one of the most respected in the industry, offering a detailed look at the reliability of vehicles based on model year. The Toyota Highlander has consistently scored well in these surveys, with many model years receiving a 4.5 or 5 out of 5 reliability rating. This high rating indicates that the Highlander is less likely to experience major issues, making it a low-risk choice for buyers.
J.D. Power Quality and Reliability
J.D. Power’s Vehicle Dependability Studies and Initial Quality Studies provide further evidence of the Highlander’s reliability. These studies measure the number of problems per 100 vehicles (PP100) over the first 90 days of ownership and after three years, respectively. The Toyota Highlander has performed exceptionally well in these studies, often ranking among the top three in its segment. A lower PP100 score indicates higher quality and reliability, and the Highlander’s scores have been commendably low over the years.
Performance and Features
Beyond reliability, the performance and features of the Toyota Highlander are also crucial factors to consider. The current model offers a choice of two powertrains: a 3.5-liter V6 engine and a hybrid model that combines a V6 engine with electric motors. Both options provide ample power for daily driving, and the hybrid offers the added benefit of improved fuel efficiency.
Safety Features
Safety is a top priority for many buyers, and the Toyota Highlander does not disappoint. It comes standard with a suite of safety features known as Toyota Safety Sense 2.0 (TSS 2.0), which includes adaptive cruise control, lane departure warning, automatic emergency braking, and blind-spot monitoring, among others. The Highlander has also received top safety ratings from both the National Highway Traffic Safety Administration (NHTSA) and the Insurance Institute for Highway Safety (IIHS), further solidifying its reputation as a safe vehicle.
Interior and Technology
The interior of the Toyota Highlander is spacious and well-appointed, offering comfortable seating for up to eight passengers, depending on the configuration. The cargo area is also generous, providing ample space for luggage, groceries, or any other items you might need to carry. In terms of technology, the Highlander features an intuitive infotainment system with an 8-inch touchscreen, Apple CarPlay and Android Auto compatibility, and a premium JBL sound system available on higher trim levels.
Real-World Ownership Experience
No discussion of vehicle reliability would be complete without considering the experiences of current and past owners. Online forums and review sites are filled with testimonials from owners who have clocked hundreds of thousands of miles on their Highlanders without major issues. Many praise the vehicle’s durability, performance, and the peace of mind that comes with owning a Toyota.
Common Issues and Repairs
While the Toyota Highlander is renowned for its reliability, no vehicle is completely immune to issues. Common problems reported by owners include issues with the transmission, engine oil leaks, and some electronics glitches. However, it’s worth noting that these issues are relatively rare and often covered under warranty. Additionally, Toyota’s comprehensive maintenance program helps prevent many problems before they start, ensuring your Highlander runs smoothly for years to come.
Maintenance Costs
Maintenance costs are another critical factor for potential buyers. The Toyota Highlander has lower than average maintenance costs compared to other vehicles in its class. Routine maintenance such as oil changes, tire rotations, and brake pad replacements are relatively inexpensive, and the durability of the vehicle means fewer trips to the repair shop over its lifespan.
Conclusion
In conclusion, the Toyota Highlander is indeed a reliable vehicle, backed by decades of Toyota’s engineering excellence and a proven track record of durability. Whether you’re looking for a family vehicle, a daily commuter, or an adventure companion, the Highlander offers a compelling package of reliability, performance, and features. While no vehicle is perfect, and some issues may arise, the overwhelming consensus is that the Toyota Highlander is a solid choice for anyone seeking a mid-size SUV that can meet their needs for years to come. By choosing a Toyota Highlander, you’re not just buying a car; you’re investing in a legacy of reliability and satisfaction that will serve you well on the road ahead.
For those interested in comparing different models or seeking more specific data, here is a brief summary in a table format:
| Model Year | Reliability Rating (Consumer Reports) | PP100 Score (J.D. Power) |
|---|---|---|
| 2022 | 4.5/5 | 110 |
| 2021 | 4.5/5 | 120 |
| 2020 | 4.5/5 | 100 |
When considering the purchase of a Toyota Highlander, weighing these factors will provide a comprehensive understanding of its reliability and whether it fits your needs and expectations.
What are the most common issues with Toyota Highlander’s reliability?
The Toyota Highlander is generally known for its reliability, but like any vehicle, it can experience some issues. Some of the most common problems reported by owners and mechanics include oil leaks, excessive oil consumption, and issues with the transmission. Additionally, some model years have been recalled due to problems with the engine, fuel system, and electrical system. However, it’s worth noting that these issues are relatively rare and often occur in higher-mileage vehicles.
Regular maintenance is key to preventing and addressing these issues. Toyota Highlander owners should stay on top of routine maintenance, such as oil changes, tire rotations, and brake pad replacements, to help prevent problems from arising. It’s also essential to address any issues promptly, as neglected problems can lead to more severe and costly repairs down the road. By being proactive and staying on top of maintenance, Toyota Highlander owners can help ensure their vehicle remains reliable and runs smoothly for years to come.
How does the Toyota Highlander’s reliability compare to other vehicles in its class?
The Toyota Highlander is widely regarded as one of the most reliable vehicles in its class. According to various studies and surveys, including those conducted by Consumer Reports and J.D. Power, the Toyota Highlander consistently ranks high in terms of reliability and durability. In comparison to other midsize SUVs, such as the Honda Pilot, Ford Explorer, and Nissan Pathfinder, the Toyota Highlander tends to have fewer reported issues and higher overall satisfaction ratings.
One of the key factors contributing to the Toyota Highlander’s reliability is its robust engine and transmission. Toyota is known for building durable and long-lasting powertrains, and the Highlander is no exception. Additionally, Toyota’s attention to detail and commitment to quality control help to minimize the risk of defects and other issues. While no vehicle is completely immune to problems, the Toyota Highlander’s reputation for reliability makes it a savvy choice for buyers who prioritize durability and dependability in their vehicle.
What are the benefits of owning a reliable vehicle like the Toyota Highlander?
Owning a reliable vehicle like the Toyota Highlander offers numerous benefits, including peace of mind, reduced maintenance costs, and increased safety. When you know that your vehicle is less likely to experience mechanical issues, you can drive with confidence, whether you’re commuting to work or embarking on a road trip. Additionally, reliable vehicles tend to hold their value better, making them a smarter investment in the long run. With a reliable vehicle like the Toyota Highlander, you can also avoid the stress and hassle of frequent repairs, which can be costly and time-consuming.
Another significant advantage of owning a reliable vehicle is the potential to save money on repairs and maintenance. When you’re not constantly worrying about breakdowns and repairs, you can budget more effectively and allocate your resources to other areas. Furthermore, a reliable vehicle like the Toyota Highlander can provide a sense of security, particularly for families or individuals who rely on their vehicle for daily transportation. By choosing a reliable vehicle, you can enjoy a more hassle-free ownership experience and focus on the things that matter most to you.
Can regular maintenance improve the reliability of a Toyota Highlander?
Regular maintenance is essential for any vehicle, including the Toyota Highlander. By staying on top of routine maintenance tasks, such as oil changes, tire rotations, and brake pad replacements, you can help prevent issues from arising and improve the overall reliability of your vehicle. Regular maintenance can also help identify potential problems early on, allowing you to address them before they become major issues. Additionally, following the recommended maintenance schedule outlined in your owner’s manual can help extend the life of your vehicle and ensure it runs smoothly for years to come.
In addition to routine maintenance, it’s also essential to address any issues promptly. If you notice any unusual noises, leaks, or performance problems, don’t hesitate to consult your owner’s manual or contact a trusted mechanic. By being proactive and addressing issues early on, you can help prevent more severe problems from developing and reduce the risk of costly repairs. Regular maintenance and prompt attention to issues can also help maintain your vehicle’s warranty and ensure you get the most out of your Toyota Highlander.
Are there any model years or trim levels of the Toyota Highlander that are more reliable than others?
While the Toyota Highlander is generally known for its reliability, some model years and trim levels may be more reliable than others. According to various studies and reviews, the 2014 and newer models of the Toyota Highlander tend to be the most reliable, with fewer reported issues and higher overall satisfaction ratings. Additionally, the LE and XLE trim levels are often considered to be the most reliable, as they have fewer complex features and systems that can potentially fail.
It’s worth noting, however, that every vehicle is unique, and reliability can depend on various factors, including maintenance, driving conditions, and usage. Even within the same model year or trim level, individual vehicles can have different reliability profiles. To get a better sense of a particular vehicle’s reliability, it’s essential to research and review the vehicle’s history, maintenance records, and any available reliability and satisfaction data. By doing your homework and choosing a reliable model year and trim level, you can increase your chances of enjoying a hassle-free ownership experience with your Toyota Highlander.
How does the Toyota Highlander’s reliability impact its resale value?
The Toyota Highlander’s reliability has a significant impact on its resale value. As a reliable vehicle, the Toyota Highlander tends to hold its value better than many other vehicles in its class. According to various studies and pricing guides, the Toyota Highlander is one of the top vehicles in its class for residual value, with some models retaining up to 50% or more of their original price after five years. This is due in part to the vehicle’s reputation for durability and dependability, as well as its popularity and demand in the market.
A reliable vehicle like the Toyota Highlander is also more attractive to potential buyers, as it offers a sense of security and peace of mind. When selling a Toyota Highlander, owners can highlight its reliability and durability as a major selling point, which can help command a higher price and attract more interested buyers. Additionally, the Toyota Highlander’s reliability can also impact its certification as a certified pre-owned (CPO) vehicle, which can provide an added layer of assurance and protection for buyers. By choosing a reliable vehicle like the Toyota Highlander, owners can enjoy a higher resale value and a smarter investment in the long run.
Are there any common mistakes that Toyota Highlander owners make that can impact the vehicle’s reliability?
Yes, there are several common mistakes that Toyota Highlander owners can make that can impact the vehicle’s reliability. One of the most significant mistakes is neglecting regular maintenance, such as oil changes, tire rotations, and brake pad replacements. Failing to address issues promptly, such as unusual noises or leaks, can also lead to more severe problems and reduce the vehicle’s reliability. Additionally, driving aggressively, exceeding towing capacity, and ignoring recall notices can all impact the vehicle’s reliability and overall performance.
Another common mistake is not following the recommended maintenance schedule outlined in the owner’s manual. This can lead to premature wear and tear on critical components, such as the engine, transmission, and brakes. Furthermore, using low-quality replacement parts or neglecting to replace worn-out components can also compromise the vehicle’s reliability. By avoiding these common mistakes and staying on top of routine maintenance, Toyota Highlander owners can help ensure their vehicle remains reliable and runs smoothly for years to come. By being proactive and responsible, owners can enjoy a hassle-free ownership experience and get the most out of their Toyota Highlander.