The Toyota Highlander has consistently ranked as a top choice in the mid-size SUV segment. Its appeal lies in its blend of practicality, comfort, and, most importantly, reliability. But how reliable is the Highlander, really? This article takes a comprehensive look, diving into its track record, analyzing common issues, comparing it to competitors, and offering insights into maintaining its dependability.
The Toyota Highlander’s Reputation for Reliability
Toyota, as a brand, enjoys a stellar reputation for reliability. This reputation extends to its entire lineup, and the Highlander is no exception. For years, the Highlander has consistently scored high marks in reliability surveys conducted by reputable organizations like Consumer Reports and J.D. Power. These surveys collect data from thousands of vehicle owners, providing a comprehensive view of how well vehicles hold up over time. The Highlander often outperforms many of its competitors in terms of long-term reliability.
This impressive track record isn’t just anecdotal; it’s backed by data. Studies consistently show that Highlander owners report fewer problems and experience lower repair costs compared to owners of other mid-size SUVs. The key to this dependability lies in Toyota’s meticulous engineering, robust manufacturing processes, and commitment to quality control. They prioritize proven designs and avoid unnecessary complexity, which reduces the likelihood of mechanical failures.
Furthermore, the Highlander’s reliability contributes significantly to its high resale value. A vehicle known for its dependability naturally holds its value better, making it a smart investment for car buyers. The demand for used Highlanders is strong, reflecting the confidence that buyers have in its long-term performance.
Analyzing Common Highlander Problems and Potential Issues
While the Highlander generally enjoys excellent reliability, no vehicle is entirely immune to problems. Understanding the potential issues that can arise is crucial for making an informed decision and proactively maintaining your vehicle.
Earlier models of the Highlander (particularly those manufactured before 2010) sometimes experienced issues with oil leaks, particularly from the valve cover gasket. While not a widespread problem, it’s something to be aware of when considering an older, used Highlander. Routine maintenance and inspections can help catch and address this issue early.
Some owners have reported minor issues with the infotainment system, such as occasional glitches or slow response times. However, these problems are typically not major and can often be resolved with software updates. More recent models have seen improvements in the infotainment system’s performance and reliability.
Another area to consider is the potential for wear and tear on components like brakes, tires, and suspension parts. These are normal maintenance items that will eventually require replacement, regardless of the vehicle. However, the frequency of these replacements can be influenced by driving habits and road conditions. Regular inspections and timely maintenance can help extend the life of these components.
The hybrid versions of the Highlander have proven to be exceptionally reliable. The hybrid system is well-engineered and has a proven track record in other Toyota models. However, it’s worth noting that the hybrid battery will eventually need replacement, although this is typically after many years of service. The cost of battery replacement should be factored into the long-term ownership costs.
It is vital to remember that even with these potential issues, the Highlander tends to have fewer and less severe problems compared to many other SUVs in its class.
Toyota Highlander Reliability: Model Year Variations
Vehicle reliability can fluctuate from year to year due to design changes, new technologies, and variations in manufacturing processes. When evaluating the Highlander’s reliability, it’s important to consider specific model years.
Generally speaking, the later model years (2017 onwards) tend to be the most reliable. Toyota has continuously refined the Highlander over the years, addressing any known issues and incorporating improvements. These newer models benefit from updated technology, enhanced safety features, and improved overall build quality.
The 2014-2016 Highlander models are also considered to be very reliable. These models feature a well-proven powertrain and a comfortable interior. However, as with any used vehicle, it’s important to have a pre-purchase inspection performed by a qualified mechanic.
Earlier generations of the Highlander (2001-2007) have a strong track record for durability, but due to their age, they may require more maintenance and repairs. Potential buyers should carefully inspect these models for signs of wear and tear and ensure that all scheduled maintenance has been performed.
It’s always a good idea to research specific model years and consult with online resources and owner forums to gain insights into potential problems and common issues. This research can help you make a more informed decision when choosing a used Highlander.
Toyota Highlander vs. the Competition: Reliability Comparison
To truly understand the Highlander’s reliability, it’s essential to compare it to its main competitors in the mid-size SUV segment. Some of the Highlander’s key rivals include the Honda Pilot, Ford Explorer, Chevrolet Traverse, and Kia Telluride.
The Honda Pilot is another popular choice in this segment, and it also boasts a strong reputation for reliability. However, some studies have shown that the Highlander tends to have slightly fewer problems overall. The Pilot’s infotainment system and transmission have been known to cause issues in some model years.
The Ford Explorer has undergone significant changes in recent years, and while it offers a more sporty driving experience, its reliability ratings have been inconsistent. Some model years have experienced issues with the engine, transmission, and electrical systems.
The Chevrolet Traverse is a larger SUV with more cargo space, but its reliability ratings have been generally lower than the Highlander. Some owners have reported problems with the engine, transmission, and air conditioning system.
The Kia Telluride is a relatively new entrant to the market, but it has quickly gained popularity due to its stylish design, spacious interior, and long list of features. While the Telluride has received positive reviews for its overall value, its long-term reliability is still being evaluated.
When comparing the Highlander to its competitors, it consistently ranks among the most reliable options. Its proven track record, robust engineering, and commitment to quality control give it a significant advantage over many of its rivals.
Maintaining Your Toyota Highlander for Optimal Reliability
Even the most reliable vehicle requires regular maintenance to ensure its long-term dependability. Following the recommended maintenance schedule in your owner’s manual is crucial for keeping your Highlander running smoothly.
Regular oil changes are essential for maintaining engine health. Dirty oil can lead to increased wear and tear on engine components, potentially causing serious problems. Follow the recommended oil change intervals and use the correct type of oil.
Checking and replacing fluids, such as coolant, brake fluid, and transmission fluid, is also important. These fluids can degrade over time, reducing their effectiveness and potentially causing damage to the associated systems.
Tire rotations and balancing can help extend the life of your tires and improve fuel economy. Regular tire inspections can also help identify any potential problems, such as uneven wear or damage.
Replacing air filters (both engine and cabin) is important for maintaining engine performance and air quality. Clogged air filters can reduce fuel efficiency and allow contaminants to enter the engine or cabin.
Beyond routine maintenance, paying attention to any unusual noises, smells, or warning lights is crucial. Addressing potential problems early can prevent them from escalating into more serious and costly repairs.
Consider having your Highlander inspected by a qualified mechanic on a regular basis, especially as it gets older. A mechanic can identify potential problems that you may not be aware of and recommend appropriate repairs or maintenance.
The Verdict: Is the Toyota Highlander a Reliable SUV?
After considering its history, analyzing potential problems, comparing it to competitors, and highlighting the importance of maintenance, the answer is a resounding yes. The Toyota Highlander is an exceptionally reliable SUV.
Its consistent high scores in reliability surveys, combined with its proven track record for durability, make it a smart choice for car buyers seeking a vehicle that will last for many years. While no vehicle is perfect, the Highlander tends to have fewer problems and lower repair costs compared to many other mid-size SUVs.
By following the recommended maintenance schedule and addressing any potential issues promptly, you can maximize the reliability and longevity of your Toyota Highlander. It’s an investment that will pay off in the long run, providing you with years of dependable transportation.
What are the most common reliability issues reported by Toyota Highlander owners?
While generally considered reliable, some Toyota Highlander owners have reported issues with the infotainment system. This includes problems like screen freezing, Bluetooth connectivity glitches, and unresponsive touch controls. Another area where some owners have expressed concern is with the automatic transmission, particularly in earlier model years, where occasional rough shifting or hesitation has been reported. It’s important to note that these issues are not universally experienced and represent a relatively small percentage of overall complaints.
Beyond the infotainment and transmission, other less frequently reported issues include problems with the air conditioning system, particularly with the compressor or blower motor. Some owners have also mentioned minor electrical issues, such as problems with power windows or door locks. However, these occurrences are typically infrequent and often covered under warranty, depending on the vehicle’s age and mileage. Regular maintenance and timely addressing of any warning signs can further minimize the likelihood of these issues arising.
How does the Toyota Highlander’s reliability compare to other SUVs in its class?
The Toyota Highlander consistently ranks among the most reliable SUVs in the mid-size class. Compared to rivals like the Ford Explorer, Chevrolet Traverse, and Honda Pilot, the Highlander typically receives higher reliability scores from reputable sources such as Consumer Reports and J.D. Power. This superior reliability stems from Toyota’s reputation for robust engineering, quality manufacturing processes, and a focus on proven technologies, rather than relying heavily on cutting-edge but potentially less-tested innovations.
Specifically, the Highlander tends to outperform its competitors in long-term reliability, meaning it’s less likely to require significant repairs or maintenance as it ages. While other SUVs might offer more features or a more aggressive price point, the Highlander prioritizes dependability and longevity, making it a popular choice for families seeking a vehicle that will hold up well over many years of ownership. This strong reliability contributes to the Highlander’s high resale value as well.
What years of the Toyota Highlander are considered the most reliable, and why?
Generally, the model years 2017-2019 of the Toyota Highlander are often cited as particularly reliable. These models represent a sweet spot, benefiting from refinements and improvements made throughout the third generation. By this point in the model run, Toyota had addressed many of the initial issues that sometimes plague early production years. They incorporated improvements based on owner feedback and addressed potential design flaws.
Furthermore, the 2017-2019 Highlanders often feature well-established and proven technologies, minimizing the risk of encountering problems associated with newer, unproven systems. While newer models offer updated features and styling, the 2017-2019 versions provide a solid balance of reliability, features, and value. Thoroughly researching specific recalls and technical service bulletins (TSBs) for any used Highlander you’re considering is always a good practice.
What kind of maintenance is required to keep a Toyota Highlander running reliably?
Maintaining a Toyota Highlander’s reliability hinges on adhering to the manufacturer’s recommended maintenance schedule, as outlined in the owner’s manual. This includes regular oil changes, typically every 5,000 to 10,000 miles depending on driving conditions and the type of oil used. Routine inspections of fluids, brakes, tires, and filters are also crucial for identifying potential problems early on and preventing more costly repairs down the road.
In addition to regular maintenance, paying attention to any unusual noises, vibrations, or warning lights is essential. Promptly addressing these issues, even if they seem minor, can prevent them from escalating into major problems. Using genuine Toyota parts or high-quality aftermarket alternatives during maintenance and repairs further contributes to the vehicle’s longevity and reliability. Regular servicing by a trusted mechanic familiar with Toyota vehicles can be invaluable.
Does the Toyota Highlander’s hybrid version affect its overall reliability?
Interestingly, the hybrid versions of the Toyota Highlander generally enjoy comparable, if not slightly better, reliability compared to their gasoline-only counterparts. This is partly due to Toyota’s extensive experience with hybrid technology and their commitment to refining and perfecting these systems over many years. The hybrid drivetrain’s regenerative braking system also contributes to longer brake life, reducing the need for frequent brake replacements.
While the hybrid system adds complexity, Toyota’s hybrid components have proven to be remarkably durable and reliable. Some owners have reported issues with the hybrid battery pack over time, but these occurrences are relatively rare and often covered by extended warranties. In most cases, the benefits of the hybrid system, such as improved fuel efficiency and reduced wear and tear on certain components, outweigh any potential drawbacks in terms of reliability.
What are the common warning signs that a Toyota Highlander might be experiencing reliability issues?
Several warning signs can indicate potential reliability issues in a Toyota Highlander. These include unusual noises coming from the engine, transmission, or suspension. For instance, knocking sounds from the engine or clunking noises from the suspension can indicate problems that require immediate attention. Also, any noticeable changes in the vehicle’s handling, such as pulling to one side or excessive bouncing, should be investigated promptly.
Furthermore, warning lights illuminated on the dashboard are crucial indicators of potential problems. Ignoring these lights can lead to more severe and costly repairs down the line. Reduced fuel efficiency, difficulty starting the engine, and any unusual smells, such as burning oil or coolant, are also warning signs that should not be ignored. Regular monitoring of these factors can help catch potential issues early and prevent them from escalating.
Where can I find reliable information about the Toyota Highlander’s reliability track record?
Several reputable sources provide reliable information about the Toyota Highlander’s reliability. Consumer Reports is a valuable resource, offering detailed reliability ratings based on owner surveys and testing data. J.D. Power also conducts extensive reliability studies, providing insights into vehicle dependability based on consumer feedback. These sources provide comprehensive assessments of vehicle reliability across various model years and specific problem areas.
Online forums and owner reviews can also provide valuable, albeit anecdotal, information about the Highlander’s reliability. Websites like Edmunds and Kelley Blue Book often feature owner reviews that highlight common issues and overall satisfaction. Additionally, consulting with a trusted mechanic who specializes in Toyota vehicles can offer valuable insights based on their experience with servicing and repairing Highlanders. Always cross-reference information from multiple sources to get a well-rounded understanding of the vehicle’s reliability track record.