When arranging for your car to be shipped—whether across the country or internationally—it’s natural to feel anxious about the process. This anxiety is perfectly understandable. After all, you’re entrusting a significant asset to third-party logistics, leaving it vulnerable to risks like delays, theft, or damage. Fortunately, technology and modern transportation practices offer several robust and accessible ways to track your vehicle during its journey. In this guide, you’ll learn everything you need to know about how to track your car being shipped, including the tools and systems used, milestones to expect, and what to do if something goes wrong.
Understanding the Car Shipping Industry: What Happens Behind the Scenes?
Before diving into tracking methods, it’s important to understand how vehicle shipping works. This industry is more complex and large-scale than most people realize. Millions of cars are transported across the U.S. annually by both open and enclosed carriers, and globally via ship or train. Each vehicle typically passes through multiple stages and goes through hands of several professionals, including transport brokers, drivers, and clearing agents (in the case of international shipments).
Role of Brokers vs. Carriers
In many cases, you’re not contacting a carrier directly. Instead, you’re likely working with a shipping broker, who arranges a deal between you and a carrier. Brokers often cannot track the vehicle themselves once handed over to the carrier, meaning that only the carrier or transport company will be able to provide accurate tracking updates. You should always ask at the time of booking what kind of tracking system or options are available.
Types of Carriers
There are mainly two types of auto transport carriers:
Your choice between these two will affect the care your vehicle receives and the level of visibility provided during the process.
Step-by-Step Guide to Tracking Your Car During Transit
Knowing how to track your car being shipped can significantly ease your anxiety and give you real-time insight into your vehicle’s location. Here’s a breakdown of proven methods and tools that you can use.
1. Use Tracking Number from Your Carrier
Tracking starts with one unique identifier—the tracking number provided by the transport company. This number is obtained when you sign the Bill of Lading, a contract between the shipper and carrier detailing what’s being shipped, who it’s going to, and any specific conditions.
You can typically:
- Enter the tracking number on the carrier’s website
- Receive automatic email updates via subscription
- Or use a third-party tracking platform if supported
Tip: If the carrier does not provide a tracking number or tracking feature, consider using a car shipping tracking service like 2nd Chance Auto Transport or Montway Auto Transport. These companies often offer online tracking dashboards.
2. GPS Tracking: Real-Time Vehicle Monitoring
Some carriers now offer real-time GPS tracking as an additional service. While it’s typically optional and might increase the shipping cost, it gives you precise visibility into your vehicle’s location and expected delivery window.
Advantages of GPS Tracking:
- Live updates every few minutes
- Insight into delays or road changes
- Increased peace of mind for high-value vehicles
To access GPS tracking, contact the carrier directly after booking to add this feature.
3. Contact the Carrier Directly for Manual Updates
If real-time tracking is not an option, the alternate path is to contact the carrier directly. Most reputable carriers will provide periodic manual updates via phone or email. These may include:
- Departure confirmation (when the vehicle is picked up)
- Current city/state the vehicle is in
- Expected delivery window or any delays
Make sure you:
- Have the salesperson or contact person’s information from the carrier
- Keep a record of the pickup date and scheduled delivery date
- Follow up every 3-4 days to avoid unnecessary calls
4. Check Communication from the Broker or Transport Company
If you worked with a broker (which is common in the U.S. and international shipping markets), they might provide a portal or periodic automated updates. Brokers often handle logistics on your behalf and can serve as the point of liaison for tracking needs.
Most brokers offer a system like:
| Tracking Channel | Frequency | Medium |
|---|---|---|
| Online Tracking Portal | Real-time or daily | Website or mobile app |
| Email Updates | Whenever a new milestone occurs | Automated or manual emails |
| Customer Service Calls | As needed or scheduled | Live service agents available |
5. Use Third-Party Auto Transport Trackers
Some third-party services aggregate tracking data from various carriers and offer an intuitive dashboard for easy monitoring. While not affiliated with your specific carrier, larger companies like uShip or YourOpenCarrier may partner with multiple transporters and offer tracking for their users. Check if this service is available when you use their system for quote comparison.
Key Milestones to Look for While Tracking Your Shipped Vehicle
Tracking a car shipped via open or enclosed trailer isn’t just about “where is it,” but about being aware of key milestones in the shipping process.
Vehicle Pickup Confirmation
Once the carrier arrives to pick up your car, the driver signs a Bill of Lading and you’re given a confirmation. Some companies automatically notify shippers via email or SMS once the pickup is complete. At this stage, you’ll also usually receive a tracking number.
En Route Status Updates
During the journey, the transport company may provide:
- Estimated time of arrival (ETA)
- Current location updates—daily or every few days
- Any detours or delays such as weather, mechanical issues, or traffic congestion
En route tracking varies depending on the carrier’s communication methods and technological capabilities.
Near Delivery Notifications
As the vehicle approaches its destination, the driver typically:
- Contacts the recipient (the person accepting the delivery) to confirm availability
- Discusses a delivery window (often within a day or half-day slot)
- Requests payment of any remaining balances (if not paid in full earlier)
It is essential to monitor communications from the carrier as the vehicle approaches your location to prevent the delivery from being delayed due to unconfirmed contact times.
Delivery at Terminal or Home Delivery Option
Delivery may happen at a local terminal (especially in low-density areas) or directly at your home. Always clarify this detail before shipment. Tracking during the final leg of transport is more critical if the vehicle is being delivered directly to your home address.
Why You Might Not Have Continuous Tracking
Tracking a car during shipping isn’t as simple as tracking a package from Amazon—there are limitations.
Tracking Only Available via Carrier
Unlike companies like FedEx or UPS, the car shipping industry is fragmented. There’s rarely an overarching universal system for vehicle tracking, so access depends on the individual carrier or broker.
Limited Daily Communication
Car drivers are on the road for extended periods and rarely equipped to give hourly updates to end users. It’s common to receive one update per day, and during busy periods, even fewer.
Carrier Policies Vary
Some companies prefer to communicate directly with brokers rather than end users. This can complicate the process for those trying to track independently. Always ask before shipping what their communication protocol is.
Technology Differences Between Carriers
Larger carriers may use GPS and email updates, while smaller, local companies might rely on phone calls and minimal digital tracking. This difference often hinges on the size and age of the carrier’s infrastructure and staff.
What Can You Do if You Lose Contact or Can’t Track Your Car?
There may be instances when you cannot track your car during shipment, despite repeated attempts. In these situations, there are several steps you should take immediately.
Check Your Email and Phone Records
Before assuming a problem, check:
- If the carrier sent an email with a tracking number or update
- If the carrier left any voicemail updates
- If the pickup was confirmed and scheduled correctly
Sometimes, critical information may go missing among spam or unread messages.
Contact the Carrier Customer Service Directly
Call the provided number and check the following:
- Whether your vehicle has been picked up
- The current location of the vehicle
- Any unforeseen issues causing the silence
Bring your tracking number and pickup details to the conversation for smoother assistance.
Reach Out to Your Broker or Freight Forwarder
If you can’t directly contact the carrier, reach out to the broker who arranged the shipment or the transport company you paid. They are contractually responsible for delivering your car and should be able to track it internally.
Check Bill of Lading Details
Refer back to the Bill of Lading (a legal document and shipping receipt) for accurate names, times, and terms. This document should list:
- Carrier name and license number
- Truck and trailer numbers
- Driver contact where available
If discrepancies are found between your information and what the carrier provides, raise a concern immediately.
Tips for Choosing a Carrier That Offers Reliable Tracking
Since tracking capability varies, selecting a carrier that provides excellent tracking tools and support increases your peace of mind. Here’s what to look for:
Transparency and Real-Time Tracking Support
A reliable carrier usually has an online tracking system or offers GPS-based real-time monitoring for an incremental fee. Always ask during the initial quote stage.
User-Friendly Portals or Email Updates
Look for a transport company whose online dashboard is easy to use. It should clearly show the current location, next stop, and estimate a time window for delivery.
Customer Service Responsiveness
Check reviews or ask for references. A company that answers calls promptly is likely one that also invests in customer care, including tracking and updates.
Flexible Communication Preferences
Some may prefer phone calls, others email, and some require texts and apps. Find a company that aligns with your preferred communication style.
Enhancing Security: Additional Measures You Can Take
While tracking is crucial for monitoring shipment progress, it’s also wise to take extra steps to secure your vehicle during transit.
Conduct a Pre-Shipment Inspection
Take photos and document the full condition of your car before it’s shipped. This is particularly important if you need to file a claim. Include:
- Body dents and scratches
- Interior scuffs, tears, or dirt
- Functionality of lights, windows, and electronics
Provide a copy to the carrier so both parties have a record of the condition before transit.
Remove Personal Belongings and Valuables
Many carriers are legally restricted from carrying personal items within a vehicle. Remove all objects to prevent theft and simplify claims if needed. In some cases, carriers may refuse to transport a vehicle if personal effects are found inside.
Keep All Documentation Secure
Secure the following in a safe place:
- Bill of Lading
- Payment receipt
- Insurance documents
- Photos of the car pre-shipment
This ensures nothing goes missing should a dispute arise during or after transport.
Tracking Your Car Being Shipped: Summary and Final Thoughts
Tracking your vehicle during shipment isn’t as straightforward as receiving a package, but it’s entirely possible with the tools and strategies covered. From checking your tracking number and contacting the transport provider directly to leveraging GPS or third-party tracking platforms, you have options available to keep informed and involved.
Always ensure that:
- You obtain a tracking number and understand how the carrier’s update methods work
- Your Bill of Lading has correct and complete information
- You’re proactive in communication if updates go missing
Car shipping can feel like a waiting game. However, with the right partner and the right tracking systems in place, you’ll have the assurance you need knowing where your vehicle is—and when it will arrive. Before booking, ask your carrier or broker about their tracking capabilities. It’s not just valuable—it can make the difference between stress and confidence during your car’s journey.
Choosing the right transport company, staying engaged with the logistics team, and using tracking tools wisely ensure your car arrives safely, securely, and on time. Whether for moving, selling, or purchasing a vehicle far away, tracking is your key to transparency and control in the shipping process.
What are the different methods to track my car while it’s being shipped?
There are several methods to track your vehicle during transit, depending on the shipping company and the service level you choose. The most common method is using a unique tracking number provided by the auto transport company. This number can be entered into the company’s online tracking system, which updates the vehicle’s location and estimated time of arrival. Some companies also offer GPS tracking, which provides real-time updates, allowing you to monitor your car’s movement with greater precision.
In addition to online systems and GPS, many auto transport companies offer email or text notifications that alert you to key milestones in the shipping process, such as when the carrier picks up your vehicle or when it is nearing delivery. You can also contact the company directly for updates, although this is typically considered a secondary option. Familiarizing yourself with the tracking tools available before shipping begins ensures you can stay informed throughout the process.
How do I find my tracking number for my car shipment?
Your tracking number is typically provided by the auto transport company once your vehicle has been scheduled for pickup. This information is often included in a confirmation email or shipment details document that the company sends out after finalizing your booking. It’s important to keep this email or document in a safe place and to save the tracking number in case you need to refer to it later. Some companies also send a follow-up email once the carrier has picked up your car, which may contain the same tracking information.
If you’re having trouble locating your tracking number, contact the customer service department of your auto transport company. They can help retrieve your tracking information using your name, vehicle details, or booking number. To make the process as smooth as possible, ensure that you have accurate contact information on file with the company so they can easily reach you if any issues arise during transit.
How often are tracking updates provided for car shipments?
Tracking updates can vary depending on the carrier and the tracking system used. In most cases, standard tracking systems are updated manually by the carrier at specific checkpoints, such as when the vehicle is picked up, arrives at a terminal, or is close to delivery. These updates may occur daily or every few days, depending on the distance and route of transport. If your shipment includes GPS tracking, you may receive more frequent updates, sometimes even in real-time, allowing you to monitor your car’s location minute by minute.
It’s important to understand what type of tracking is included with your transport service before your vehicle is picked up. Ask your carrier about update frequency and use that information to set your expectations accordingly. If you don’t see an update within the expected timeframe or have concerns about your vehicle’s status, contacting the shipping company is often the best way to get clarification and assistance.
Can I track my car shipment in real time?
Real-time tracking depends on the type of service your auto transport company offers. Some companies provide GPS-enabled tracking systems that allow you to see your car’s current location as it moves across the country. Real-time tracking is typically a premium feature and may cost extra, but it can be particularly helpful if you’re shipping your vehicle over long distances or prefer maximum visibility into the logistics process. Be sure to ask your carrier whether this feature is included or available at an additional charge before finalizing your contract.
If real-time tracking is available, you can access it through a web portal or mobile app provided by the carrier. These platforms often show the vehicle’s location on a map, the speed at which it’s traveling, and sometimes even the driver’s information. If you’ve opted for standard tracking instead, remember that updates may be less frequent and not in real time. Regardless of the method used, real-time tracking provides the greatest peace of mind for vehicle owners monitoring their shipment.
Is tracking my car during transit safe and reliable?
Yes, tracking your car during transit is both safe and reliable when using the services of a reputable auto transport company. Most companies use secure online systems to ensure your vehicle information and location are protected. Additionally, tracking does not interfere with the transportation process; whether you’re checking your car’s location online or receiving automatic notifications, the system itself does not affect the safety of your vehicle during shipment.
While tracking offers an additional layer of security by allowing you to monitor your vehicle’s progress, it’s important not to rely solely on this data to guarantee the safety of your car. Ensure that your carrier is licensed and insured, and always inspect your vehicle before and after transport for any signs of damage. Tracking should be seen as a convenience tool that increases transparency, rather than a replacement for proper due diligence when selecting a transport provider.
What should I do if there’s no tracking update for several days?
If you notice that your tracking information hasn’t been updated for several days, the first step is not to panic—delays can sometimes be normal, depending on the route and weather conditions. Carriers may not update tracking systems daily, especially if they’re driving long distances without intermediate stops. However, if more than a few days have passed without any information, or if the situation falls outside the expected time frame, it’s reasonable to reach out to the auto transport company to get more details on your shipment’s status.
Contacting customer service with your tracking number in hand will allow them to look up the most recent information on your vehicle and provide clarification regarding any unexpected delays. It’s also a good opportunity to confirm the expected delivery date and ask whether any unforeseen issues, like road closures or weather delays, are affecting the transport process. If you remain unsatisfied with the level of communication, you can check on the company through the Federal Motor Carrier Safety Administration (FMCSA) to verify their legitimacy and track record.
Can I contact the carrier directly for updates on my car’s shipment?
While it’s possible to contact the carrier directly for updates, it’s typically recommended that you work through the auto transport company that arranged the shipment. This is because the carrier may be working with multiple vehicles and might not have the ability or time to provide frequent updates directly to individual customers. The transport company serves as your primary communication hub, coordinating with the carrier and providing centralized updates to ensure everyone stays informed throughout the shipping process.
In some cases, the transport company may provide direct contact details for the carrier or a driver if the situation warrants it, such as near delivery or if an issue arises that needs immediate attention. If communication is limited or you’re experiencing difficulty getting answers, you can request that the transport company shares more about their policies regarding communication and frequency of updates to better manage your expectations. Overall, maintaining clear and consistent contact with the transport provider is the most effective way to stay updated on your car’s shipment.